How enterprise architecture (EA) helps the city of Tea Tree Gully (CTTG)

Why CTTG should apply EA?

The city of Tee Tree Gully should apply a suitable EA to update IT system to support its efforts in performing its mission. An EA would be a blueprint of the council's current and planned operating and systems environment. It would also provide the council an IT investment plan.

The EA program for CTTG supports the strategy and business models. It will integrate existing systems and make the council to do business on the internet. EA program support the centralized information and application and increase the efficiency of interaction between the council staff and the citizens by providing e-services and e-mobile.

EA Program is also to support enterprise strategic goals, business plans, and to identify performance gaps which can be closed through the alignment of Strategic Initiatives and Business Processes. As a result, the business will benefit in long run, and the technical infrastructure can also be documented in alignment to the business needs and goals.

EA must have a well defined scope that is large enough for CTTG to accomplish the entire organization that the architecture would serve.

what EA can help CTTG?

The purposes of the EA project are to help CTTG in long term:

- To Improve customer service via the website of the city by building online services to support customers.

- To improve IT project governance that includes the Steering Committee Terms

- To manage council assets

- To improve IT service by reduction redundant information and integration IT systems

Due to the limited time, we can only provide CTTG the Steering Committee Terms of Reference and an analysis of CTTG's Website with solutions to improve that Website.